This Privacy Policy describes how KUNDLIKRAFT and its affiliates (collectively "KUNDLIKRAFT, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://www.kundlikraft.in/ (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address.

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information.

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server.

• This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
• This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://www.kundlikraft.in/ ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').
• The Platform is owned by KUNDLIKRAFT, a company incorporated under the Companies Act, 1956 with its registered office at BIKANER, RAJASTHAN.
• Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference.
• These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in BIKANER and Rajasthan.

Estimated Shipping & Delivery Time

Shipping Details

• Hum vartaman mein keval poore Bharat (India) mein hi delivery karte hain.
• Jaise hi aapka order ship hoga, aapko Email ya SMS dwara ek Tracking ID mil jayegi, jisse aap apne package ka status aasaani se track kar sakte hain.

Digital Products (PDF Kundli)

Kyunki Janam Kundli ek digital aur 100% customized seva hai jise hamare Guruji swayam taiyar karte hain, isliye order process hone ya PDF deliver hone ke baad cancellation ya refund sambhav nahi hai.

Physical Products (Hard Copy)

Agar aapne Hard Copy order ki hai aur package aapko damaged sthiti mein milta hai, toh kripaya package milne ke 24 ghante ke andar humein photo ya video ke sath sampark karein. Hum bina kisi atirikt shulk ke aapko nayi copy bhejenge.